Frequently Asked Questions
Couldn't find your answer? Ask us anything via email: info@bedandbathco.com.
Shipping
We offer free shipping worldwide with every order!
USA & Canada: 7-12 days
Europe: 7-12 days
Australia, New Zealand: 7-15 days
Hong Kong, Singapore: 7-18 days
Latin America: 8-30 days
Rest of the world: 8-30 days
We have warehouses located in the USA, UK, and China. Where we ship from will depend on how close you are to one of our warehouses. We try to ship from the closest warehouse to you so that you receive your order as fast as possible.
Returns
We are so confident that you'll love our products, we offer a risk-free 30 day money-back guarantee with every purchase. If you are not satisfied for whatever reason, return it and get your money back! Learn More
If the product you recevied is faulty, please Contact Us right away so we can make it right.
We will replace your product free of charge if:
- The product was damaged during shipping
- The product has a manufacturing fault
Please refer to our Refund Policy for more details.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@bedandbathco.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Our Promise
We have a 30 Day Money-Back Guarantee, which means you have 30 days after receiving your item to request a return and refund. If you don't like your product for whatever reason, simply return it for a full refund.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@bedandbathco.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@bedandbathco.com