Frequently Asked Questions

Q: What if I don't like a product?
A: Try the Wizard Mat™ risk free for 30 days. If you dont like it, simply return it for your money back! No questions asked.

For more on our refund policy click here.

Q: Where should I use this?
A: Use Wizard Mat™ anywhere you want to dry your feet. Its great for right outside the shower/bath or by the front door!

Q: How do I clean it?
A: The Wizard Mat™ doesn't hold onto mold and bacteria so it doesn't need to be washed as often as a traditional bath mat. Simply give it a quick brush with a little soap every 4-6 weeks.

Q: What size is best?
A: Both sizes are great (see our sizes below).

Regular (40cm x 60cm / 15.7in x 23.6in)

Large (50cm x 80cm / 19.7in x 31.5in).

We recommend measuring the area you are going to place the mat to ensure you get the perfect fit.

Q: What if I don't like it?
A: Try the Wizard Mat™ risk free for 30 days. If you dont like it, simply return it for your money back! No questions asked.

Q: Where do you ship to?
A: We offer free shipping worldwide with every order!

Q: Where do you ship from?
A: Our warehouse is located in the USA.

Q: How long does shipping take?
A: We aim to process every order same day. Delivery times may vary.

USA & Canada: 5-10 days

Europe: 7-12 days

Australia, New Zealand: 7-14 days

Hong Kong, Singapore: 7-18 days

Latin America: 8-30 days

Rest of the world: 8-30 days